
Sales is a Dirty Word
Practical insights from Sales Marvel’s higher education consultancy. Ideas to improve student recruitment and conversion, strengthen graduate outcomes and career opportunities, and build productive partnerships between universities and employers.
Forget Your Sales Manager: Why You Should Ask Your Customer This Question
Ask your sales manager this question and all you’ll get is facts; ask your customers however, and you’ll get something much more valuable – insight. Great meeting earlier with a super-smart international student at The University of York recently. After we’d finished the mentoring part of our session, I asked…
Sales and Ghosting: Why You Should Never Try to Guess What’s Going On in Someone’s Life
My Houston-based colleague, Catherine Brown, posted on LinkedIn about her regular Friday subject recently – follow-up Fridays as she calls them. Her post really got me thinking that, no matter how well you think you know a customer, you never quite know what’s going on in their life. So, let me tell you…
Say My Name: Why Pronunciation Matters
Apple CEO Tim Cook asked his Siri team to change the pronunciation of “Streisand” Pronouncing other peoples’ names correctly is a vital aspect of building sales relationships. Here’s how to do it right: Why Saying Names Correctly Matters Saying or Pronouncing names correctly matters. It is more than just a…
The Best Management Book You’ll Ever Read…
I was lucky enough to be in the audience when I heard this standout piece of wisdom about the best management book you’ll ever read… What is The Best Management Book You’ll Ever Read? “The best management book you’ll ever read…is the one you write yourself.”The words of global Airline…





